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Debt Counselling Process

  • We require details of income, monthly budget and debt commitments. You will also have to provide copies of your payslip, ID and latest statements of debt.

  • The Debt Counsellor will do an initial assessment to check over indebtedness and then set up consultation with you. This will either be a face to face or telephone consultation.

  • During the consultation, the debt counsellor will verify your budget and your existing debt commitments.
  • A new budget will be agreed upon and the amount available for debt repayment will be determined.

  • The Debt Counsellor will contact all your Creditors as well as Credit Bureaus to verify your debt.
  • You will be listed on the Credit Bureaus as being under debt counselling.
  • We will negotiate, wherever possible, a proposal with all your creditors.

  • The Creditors may accept the proposals and, if all, then a consent order will be obtained from a Magistrate Court.
  • If one or more creditors do not accept the proposal , will submit a proposal to the Magistrate for a decision, this will be done through attorneys . They will apply for a court order on your behalf.

  • We will also provide you with a final repayment plan. This plan will also be submitted to the Payment Distribution Agencies. (PDA).
  • The aim of this is to collect a single payment and ensure that the correct amount is paid to all Credit Providers on a monthly basis until the debts have been repaid.
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SONOX debt counsellors are registered with the National Credit Regulator (NCR). All fees are fixed as per the NCR fee structure.All information provided on this website will be treated with the utmost respect for your privacy.